Delivery Time
- – We deliver Monday to Friday, between 08:00 and 17:00. No deliveries will be made on weekends and public holidays.
- – Deliveries typically take 1 – 3 days, but may take up to 7 – 14 days if the product is unavailable in your region from when your order has been placed and paid for. Extended lead times may apply. We reserve the right to change our lead times over high volume periods such as Riots, Covid Waves, Black Friday and Christmas week.
Delivery Cost and Rules
- – Our deliveries are generally free, in the event that your location is unreachable such as remote areas or regional areas , we might reach out to you and make collection arrangements or process a refund please do go through our refund policy page (link to our refund page can be found at the bottom of the page)
- – Swift Basket reserves the right to limit quantities of any items sold within the Swift Basket Online Store.
- – We deliver internationally
- – For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification. Any other person than yourself who receives the products at the delivery address is presumed to be authorised to accept the delivery on your behalf.
- – Should no-one be in attendance at the time of delivery, the driver will keep the products and leave a notice at the delivery address to this effect. The delivery service will attempt to contact you in order to arrange for an alternate delivery time.
- – Please arrange that you or your authorised representative is available to accept your purchases at the delivery address and that appropriate access will be made available. On delivery, we will require you or your authorised representative to sign and print your or their name on a duplicate copy of the delivery note, to confirm receipt.
- – We reserve the right to charge an additional delivery fee should it be required. Our liability for failing to deliver the products timeously is limited to delivery being affected at a later agreed time at no additional charge.